Infortrend Warranty Check Direct

: Warranty expires after 3 years or when the drive exceeds its Total Bytes Written (TBW) limit, whichever comes first.

Replacement parts are shipped out before you return the defective unit to minimize exposure.

: Once an RMA is issued, you must ship the defective product to the designated service location within 30 days . Important Exclusions Your warranty may be voided if: infortrend warranty check

Damage from improper environment (e.g., extreme temperatures) or using unauthorized accessories. Quick Summary Table Service Type Standard Duration Key Benefit Repair/Replacement of defective hardware Battery Warranty Coverage for backup power modules Extended Warranty Up to +2 Years Long-term peace of mind (Optional) Advanced RMA Faster part replacement without waiting for returns

Register all newly purchased Infortrend hardware on the support portal immediately to ensure accurate warranty start dates. : Warranty expires after 3 years or when

An added support level for critical applications that provides on-site technician support for troubleshooting and repairs. Exclusions and Limitations

Always register new storage arrays on the Infortrend portal immediately after installation to ensure accurate warranty start dates. Important Exclusions Your warranty may be voided if:

The most direct way to check your Infortrend warranty status is through the official Support Portal.

Email the support team for your region (e.g., Americas, EMEA, APAC). Addresses are listed on the “Contact Us” page.

Regular monitoring of your hardware coverage ensures that when a hard drive or controller fails, your business stays online without missing a beat.