The Hardware Information Does Not Match With Your Dongle Autodata _verified_ Jun 2026

One of the most frustrating interruptions a mechanic can face is the error message:

Open the Windows and navigate to Programs and Features .

Sometimes the solution is surprisingly simple. Before diving into complex fixes, try these steps:

Windows updates can modify registry keys, disrupt background licensing services, or overwrite legacy USB dongle drivers. One of the most frustrating interruptions a mechanic

Changing your CPU, motherboard, hard drive, or network card flags the software's anti-piracy validation system.

To help find the exact fix for your setup, could you tell me:

Expect to provide a remote access session (e.g., via TeamViewer) so they can manually reset the dongle’s binding table. This is often resolved within 24 hours for paid subscribers. Changing your CPU, motherboard, hard drive, or network

Possible root causes

If none of these work, proceed to the advanced troubleshooting sections.

In some legacy versions (pre-2018), you can delete the stored hardware profile manually: Possible root causes If none of these work,

Before you try to fix it, identify which scenario applies to you:

If you see a yellow warning triangle, right-click and select .