Because the operating system cannot verify the signature, it treats the VMware drivers as untrusted or corrupted. Common Error Symptoms
| | Topic | |----------------|-----------| | 2148573 | Using Metadata to Control Virtual Machine Placement | | 52084 | General KB article example |
Installing VMware Tools is a crucial step in optimizing virtual machine performance, providing better graphics, mouse integration, and essential drivers. However, users attempting to install VMware Tools 11.1.x and newer on legacy operating systems—specifically Windows 7 SP1 and Windows Server 2008 R2 SP1—often encounter installation failures.
Updates to Windows 7 is required to support SHA-2. That 100% sounds like the source of this issue! appeared to be non-functional Broadcom Community VMware tools fail to install on Windows 7 Guest | Fusion
Historically, legacy operating systems utilized the to verify the digital signatures of hardware drivers. However, due to inherent security vulnerabilities, Microsoft deprecated SHA-1 and transitioned to SHA-2 code signing exclusively .
| | Details | |------------|--------------| | Issue | VMware Tools 11.1.x fails to install on Windows 7 SP1/Server 2008 R2 SP1 | | Cause | Microsoft's exclusive use of SHA-2 for driver signing after Dec 3, 2019 | | Solution | Install KB4474419 and KB4490628 Windows updates | | Workaround | Use VMware Tools 11.0.6 first, then upgrade Windows, then upgrade Tools | | Accessibility | KB 78708 is freely available to all VMware users | | Free VMware Access | ESXi free edition availability has changed; check Broadcom's latest policies |
Historically, this page was freely accessible. However, following Broadcom's acquisition of VMware's end-user computing division, access to many KB articles has been restricted to customers with active support contracts.
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You must install these patches in a specific order to avoid package rejection: Launch and install (the SSU) first. Launch and install KB4474419 (the SHA-2 update) second.
By following these tips and exploring the resources mentioned in this article, users can gain a deeper understanding of KBVMWare article 78708 and other free solutions, ultimately optimizing their VMware experience.