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При обращении в службу технической поддержки компании «Доктор Веб» Чтобы создать отчет при помощи Мастера отчетов 1.Откройте меню Dr.Web 2.В открывшемся окне нажмите кнопку Перейти к Мастеру отчетов. Также вы можете открыть это окно, нажав на кнопку ![]() Рисунок 64. Поддержка 3.В открывшемся окне нажмите кнопку Создать отчет. ![]() Рисунок 65. Создание отчета для технической поддержки 4.Начнется создание отчета.
Отчет будет сохранен в виде архива в папке Doctor Web, расположенной в папке профиля пользователя %USERPROFILE%. Вы можете получить доступ к архиву, нажав кнопку Открыть папку после завершения создания архива. Отчет защищен паролем virus.
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